FAQs

How do I place an order?

Simply browse our collection of Haflinger slippers, select the style and size you want, and add the items to your cart. Once you’re ready, proceed to secure checkout to complete your order.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure payment options like PayPal.

How long will delivery take?

Orders are processed within 1–2 business days, and standard UK delivery typically takes 2–5 business days from dispatch. You will receive tracking details once your order has been shipped.

Can I return an item if it doesn’t fit or I change my mind?

Yes! If the item is unused, unworn, and in its original packaging, you can return it within 14 days of receiving your order. Please contact us via email to arrange your return.

Are Haflinger slippers authentic?

Yes, all slippers sold on haflingerslippers.co.uk are 100% authentic, sourced directly from Haflinger’s trusted suppliers.

What should I do if my order arrives damaged or faulty?

If your order arrives damaged or defective, please contact us immediately with photos of the issue. We will arrange for a replacement or refund as quickly as possible.